Returns & Exchanges


- Please choose sizing carefully as we do NOT accept any returns ( refer to sizing guide below). As we grow as a business we hope to extend this down the track. 

- We do not accept any returns for ‘Change of mind’ decisions (e.g. Items that don’t fit the way you would like).

-  If the item is faulty or you have any issues whatsoever please email Once the item has been received, shipping costs will be refunded to the account used to pay.


- ZARZ accepts exchanges if sizing is not suitable, however, exchanges must be made within 7 days from time of purchase.

- Items need to be in the original condition.

- Once the item has been received, another jacket will be sent out within 24 hours.

- If for any reason you want to exchange your item please fill out the 'ZARZ' exchange form and send it to the address on the back of your parcel.